Perhaps they would more often if they had accessible insights on the performance and ultimately the overall impact of their quality improvement projects. For example, 60% of the organisations surveyed by the American Society for Quality (ASQ) in their 2016 Global State of Quality study asserted they don’t know or don’t measure the financial impact of quality. Evidence shows company leaders just don’t have good access to the kind of information they need about their quality improvement initiatives.
Promoted content: Does social media work for engineers – and how can you make it work for you?
So in addition to doing their own job, engineers are expected to do the marketing department´s work for them as well? Sorry, wait a minute, I know the...