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Buying spare parts from an OEM is rarely easy, with buyers complaining that parts are often difficult to identify, that catalogues are hard to navigate, and that the purchasing process is long and complicated.
More than two-thirds of buyers say they prefer to go to third-party sellers to find and purchase their parts, which has real consequences for manufacturers in terms of aftersales revenues. It is also leading to a high frequency of ordering errors and inhibiting customer engagement, thereby damaging a business’s ability to build brand loyalty.
To overcome this challenge, leading global brands, including Lotus, Norton, Maeving and Allett, have worked with Partful to convert their CAD designs into interactive 3D parts catalogues.
The launch of Partful 2.0, however, is now automating this process. The platform is allowing all manufacturers to create exploding 3D models that make it easy for buyers to identify parts – enabling an intuitive and seamless digital buying experience.
Join our upcoming webinar at 1100 GMT on November 28, 2024, to learn more!
Partful’s Sam Burgess and Rob Butler will share how manufacturers can monetise their CAD designs and revolutionise the aftersales journey by building self-serve 3D parts platforms.
Register now and turn your aftersales into a revenue generator with 3D interactive tech
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